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Mozy on the Web 2.2 Release Notes

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Version 2.2.2

New or Changed Features

There are no new or changed features in this release.

Fixed Issues

For MozyHome accounts only, links were added to make it easier to download Mozy software when you are logged in to Mozy on the Web. On the Dashboard, you can click Download Mozy or Download Mozy Sync. When you click Download Mozy, the Download page opens for your account. From there, you can download the backup software appropriate for your operating system. When you click Download Mozy Sync, you can download the Mozy Sync appropriate for your operating system.

Known Issues

There are no new known issues in this release.

Version 2.2.1

New or Changed Features

There are no new or changed features in this release.

Fixed Issues

Increased the pagination limit to 250 items per page. This mitigates the difficulties some customers have in sorting extremely large sets of files online.

Known Issues

Customers who use the Mozy mobile app on iOS to initially upload files to Mozy Sync may experience a significant delay (up to a week) in seeing those files in the Mobile Upload folder in their online Mozy Sync.

Using Version 1.5 of the Mozy mobile app for iOS prevents this issue from occurring.

Version 2.2.0

New or Changed Features

The completely new design of Mozy on the Web makes it easier to find and see your backed up files and your history of requests. You can more easily switch between computers or devices, and its easier to access online account management for MozyHome accounts. The Emergency Restore feature provides better support for restoring all your files in the event your computer is lost, stolen or damaged. Support for Mozy Sync is provided, including uploading files from your computer to your Mozy Sync online.

Fixed Issues

There are no fixed issues in this release.

Known Issues

  • To order a Media restore using MS Internet Explorer version 8, you must accept the payment and refund policy by clicking exactly on the words "I agree with the" to the right of the checkbox. You cannot select the checkbox itself. You could also update to a newer version of Internet Explorer or use a different Web browser.
  • When using Download Now with MS Internet Explorer to get a single file with a name containing non-ASCII characters, those original characters may not correctly display in the filename. To avoid this, either use Download Now to get more than one file at a time, or request an Archive Package to download instead.
  • When an upload to Mozy Sync is already in progress, the Adobe Flash upload plugin interferes with the ability to immediately add more files to Mozy Sync. If this is an issue for you, disable the Flash plugin for your Web browser.
  • On the Synced tab, the option to delete a folder does not actually result in deletion.
  • When in gallery view, use the checkbox to select and deselect items. While clicking anywhere else in the selection area for an item selects the item, it also deselects all previously-selected items.

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