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Backup for Windows 2.18 Release Notes

Article Reference ID: 000273460
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Version 2.18.5

New and Changed Features

There are no new or changed features in this release.

Issues Fixed

  • Updated the backup software to support future security certificate updates.

Known Issues

There are no new known issues as of this release.

Version 2.18.3

New and Changed Features

There are no new or changed features in this release.

Issues Fixed

  • Fixed an issue that caused Windows Explorer to restart when a language has been set. The error is reported by Windows Error Reporting and the Event Viewer as error 0xC000071F STATUS_CALLBACK_RETURNED_LANG.

Known Issues

There are no new known issues as of this release.

Version 2.18.2

New and Changed Features

There are no new or changed features in this release.

Issues Fixed

  • Fixed an issue that caused Windows Explorer to restart.
  • Fixed an issue when using the local backup feature to back up to a network share.
  • Fixed an issue with recovering from an expired security token for users using their own organization's authentication services.

Known Issues

There are no new known issues as of this release.

Version 2.18.1

New and Changed Features

There are no new or changed features in this release.

Issues Fixed

  • Fixed an issue that prevented users from accessing the settings window in certain situations.
  • Fixed an issue where users with the automatic update feature enabled were not automatically updated. Users of version 2.16 should manually update to the latest version.
  • Fixed an issue where pausing or stopping the creation of the Data Shuttle disk at the start of the process prevents the encryption key from being sent to Mozy.
  • Fixed an issue where Pro or Enterprise users cannot back up files or access the backup software after their password is changed by the administrator.
  • The local backup feature can now work with NAS devices running Samba 3.0 or earlier.
  • The proxy server for Pro or Enterprise accounts can now be set up from the command line when using VMware Horizon for authentication.
  • Fixed an issue where Pro or Enterprise accounts authenticating using VMware Horizon left an authentication progress window open.

Known Issues

There are no new known issues as of this release.

Version 2.18.0

New and Changed Features

  • Improved External Drive File Retention and Management

    Files backed up from an external drive now remain in the Mozy cloud until that drive is deselected from backing up, regardless of whether that external drive is connected during backups.

    Formerly, files backed up from external drives were marked for deletion from the cloud when a backup occurred while the external drive was not connected. To prevent those files from being deleted, an external drive had to be connected at least once every 30 days.

    It is still important to connect external drives as often as possible for backups. This ensures the most current versions of your files are backed up.

    External drive management has been improved. You can now change the drive letter of a backed up drive without needing to reselect the files you want backed up. If you have an external drive that you previously backed up and no longer want to back up, you can deselect the drive in the File System tab without needing to connect the drive to your computer. Backed up files will be deleted from the cloud after 30 days.

    If a previously backed up external drive and a currently connected external drive have the same drive letter, and you want to stop backing up the previous drive and start backing up the current drive, you can deselect the previous drive and select the current drive in the File System tab.

  • Retention of Permissions and Attributes for Files in Local Backup

    When backing up files to or restoring files from an NTFS formatted drive, Mozy now retains the permissions settings and other attributes for those files. Also, to save space, Mozy compresses all files you back up to a local drive and all files in your version history.

  • Version History for Local Backups

    When new versions of files are backed up with 2xProtect, older versions of those files are now retained in a separate version history folder on the drive you selected for local backup. Files you either delete from your computer or deselect from backing up are also retained in that same version history folder. You can use Windows Explorer to retrieve files from the 2xProtect version history folder on your local backup drive. The History tab on the Settings window has been updated to show files that are moved into the version history folder.

    Command line switches have been added to let you enable and disable 2xProtect, and also to let 2xProtect connect to network shares. Only server service types for MozyPro or MozyEnterprise can use 2xProtect with network shares.

Issues Fixed

  • Fixed an issue with improperly set permissions stopping local backups from occurring.
  • Fixed some issues causing local backup to falsely report a successful backup when it actually encountered errors.
  • Fixed an issue causing the Mozy backup progress percentage to display numbers greater than 100% when running two back-to-back backups of different files.
  • Fixed a crash that occurred under specific, rare circumstances for MozyPro or MozyEnterprise users where initial setup after auto-activation is partially completed.
  • Removed some unnecessary notifications about backups not occurring.
  • The URL for updating credit card information for MozyHome accounts now links to the correct page.
  • The throttling rate calculation shown in the backup software for MozyPro or MozyEnterprise users now matches the same calculation reported in the Admin Console.
  • Fixed some causes of Windows Explorer crashing.
  • Fixed an issue causing changes to the custom logging settings to not be saved.
  • Mozy log files for sending to Support can now be created with the user access control feature enabled on a computer.
  • Fixed an issue that caused a crash and an incorrect error message about expired credentials if an incorrect password is supplied when changing program settings.

Known Issues

There are no new known issues as of this release.

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