Note: If you are a user on a MozyPro account and not the admin, you will need to contact your admin directly to change your email address.

The email address assigned to the root admin is the same email that is associated with the account. To change the email address for the root admin:

1. Log in to your account at https://secure.mozy.com.
2. Click Account Details.
3. Click Change next to the Username/Email.
4. Enter the new email address then click Submit to save changes .

To change the email address for a user on the account:

1. Log in to your account at https://secure.mozy.com.
2. On the left hand side under the Users section, click on Search/List Users. 
3. Click on the username/email address that you would like to change.
4. In the upper right hand corner of the new box that displays below, click on Change User Email to edit the existing email then click Save Changes.
5. Once changed, you must update the email address in the MozyPro software settings for every machine under this address. You can do this by accessing the settings or preferences window from the MozyPro icon in your taskbar or menu bar. You will be automatically prompted to re-enter in your new email address.

To change the billing email address as the billing information recipient:

1. Log in to your account at https://secure.mozy.com.
2. On the left hand side under the Resources section, click on Change Payment Information. 
3. In the Change Payment Information box that opens, add or change the email address next to Billing Email.
4. Then click Submit at the bottom of the box to save changes.