Usernames cannot be combined or merged, however you can reconfigure the Mozy software to reassign the computer to another username. This will add the machine to the other username as a new machine, and it will require a re-upload of the data it has been backing up.
To reconfigure the backup software:
Windows
- Hold the Shift key while right-clicking the Mozy icon in the System Tray by the time and date on your machine.
- Select Launch Setup Wizard from the pop-up menu.
- Enter the username and password for the user you are moving it to.
- Complete the set up, and make sure to re-select your files for backup so they can be backed up again.
Mac
- Hold the Option Key and click on the MozyPro icon in the upper menu bar to select Uninstall.
- When the window comes up, deselect Keep configuration and log files.
- Click Uninstall.
Then reinstall the latest version and make sure to put the username and password you will now be using. Reselect your files for backup before finishing.