To cancel your MozyHome account, see How do I cancel my MozyHome account?
To cancel your MozyPro account, please Contact Sales.
Knowledge Base
Search
Can I stop automatic renewal for my account?
Article ID: 000003067
Date: 09/25/2012
No. Mozy accounts are set up for automatic renewal, and cannot be disabled. This is included in the Terms and Conditions agreement found in the signup process. If you decide that you do not want to continue to use Mozy, you will need to cancel your account prior to the renewal date in order to avoid being automatically renewed.