Knowledge Base

About Scheduled Email Reports

Article ID: 000002986
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Email Alerts have been replaced with a new Email Reports system, which can be accessed from the Admin Console in the Graphs & Reports section.  Email Reports automatically emails information about your backups to specific addresses at the frequency you choose.  Depending on your account type, the categories include the following:
  • Billing Summary: Gives a summary of resources and usage by partner and user group.
  • Billing Detail: Provides a breakdown of resources and usage by user and device.
  • Machine Watchlist: Gives a breakdown of machines where the last backup attempt was greater than the time duration specified in the Backup Overdue After field. It also lists machines that have failed a backup with an error regardless of the last backup attempt.
  • Machine Status: Provides the state of the backup service by device, including the time of the most recent backup and the amount of quota consumed.
  • Resources Added: Lists all purchases of resources (product keys and storage) by Mozy administrators and storage added by Autogrow.
  • Machine Over Quota: Provides a list of users that have exceeded a user determined threshold.

To set up a Report:

  1. From the Admin Console, scroll down to the Graphs & Reports section and click on Report Builder.
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  1. Click on the category of report you wish to set up, and an Report Builder window will be opened.
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  1. In the Report Settings tab, you can customize your report by specifying the Report Name, Frequency, and Start Date fields.  The report will run as long as the Active box is checked.
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  1. In the Report Scope tab, you can specify which User Groups to include on this instance of the report.
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  1. In the Email Options tab, you can specify the email address for the Recipients of the report, set a custom Subject Line, and/or set a custom Email Message to be included in the report.
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  1. When finished with the customization, click Save to create the report.
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You can save up to 3 instances of each type of report.  The system will keep a history of the last 32 previously run reports saved on the account.

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